What is WhatsApp for Business & Features?
it is a free to download app that was built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with whatsapp business to connect your customers easily by using tools to automate, sort and quickly respond to messages.
Features of WhatsApp business:-
- Messaging tools – Quick Replies, Greeting Message, Away Message are only available on WhatsApp Business
- Labels- to Organize contacts or chats with labels, so you can easily find them again.
Comparison between Normal Whatsapp app & Whatsapp business.
| WhatsApp app | WhatsApp Business | WhatsApp Business API |
| Free | Free | Chargeable app working with Facebook. |
| For All mobile OS(android/ ios / Windows phone) | only available for Android at present | |
| Released on 1st august. | ||
| Standalone application | Standalone application like normal WhatsApp | |
| Can be access from computer through WhatsApp web QR code.( for only chatting and send voice message with already saved number in mobile) | Can be access from computer through WhatsApp web QR code.( for only chatting and send voice message with already saved number in mobile) | Companies can use this API to send customised notifications with relevant, non-promotional content such as shipping confirmations, appointment reminders.(about 34 paisa to Rs. 6.18) per message |
| Can be set auto reply. | The API can also be used to reply to customers for free – however, businesses will have to pay to reply to messages after 24 hours of receiving the last customer response. | |
| Greeting message | ||
| Quick replies. | ||
| See statistics on messages sent and received | ||
| Can add a landline number | ||
| Different logo | ||
| Can choose the business type | ||
| landline number can be used for WhatsApp business | ||
| Labels (Organize your contacts or chats with labels, so you can easily find them again.) |
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